|This is an agreement between our users and us (i.e., a legally binding contract). It may change as our business changes, and you agree you will review it and any updates regularly. Your continued use of the App means you accept any changes.|
- The App
The “App” means the LabFinder website and associated mobile application (the “App”).
|The App technology is also licensed to third party independent licensed healthcare providers and clinical laboratories so they may connect directly with you via our App. Healthcare practitioners and providers rendering services in such capacity are not LabFinder employees or contracting service providers rendering such services at the direction of, under the supervision of or otherwise on behalf of LabFinder. We are a technology platform.|
|Users may be required to agree to additional agreements provided by the practitioners, clinical laboratories and others before the practitioners or clinical laboratories will provide services or testing. Our technology further generates a binding price-lock in agreement which you agree to upon booking a test or service.|
Agreement with Practitioners/Clinical Laboratories. Users may be required to agree to additional agreements and complete forms provided by practitioners and clinical laboratories before they provide services to the users. We may integrate such third party practitioner and clinical laboratory agreements/forms with our App at our discretion, but are not responsible for the content thereof. We will further generate an agreement which locks in pricing, which is generated dynamically through your and the licensed practitioners’/clinical laboratory’s use of our technology.
|Users and practitioners may terminate a service at any time, subject to cancellation and refund policies accessible here: [INCLUDE LINK] – this way, you can change it without changing these terms – you should also indicate at the time of credit card entry with a notice indicating PAYMENT IS FINAL. NO REFUNDS ARE AVAILABLE. Such cancellation and refund policies are at all times subject to change by us prior to your booking a service, with such updated cancellation and refund policies being further reflected in the subsequent price lock-in agreement generated through your use of the App.|
|Users are required to pay fees as then-required by the App.|
Fees. The App will provide mechanisms for direct payment to practitioners, clinical laboratories and to us, which may be represented by a single inclusive charge or be reflected as separate charges on your credit card statement. You authorize LabFinder to initiate payment with our payment processors.
|Fees are subject to the cancellation and refund policies here, which are deemed incorporated into this agreement: [INSERT LINK]. Except as set forth therein, they are non-refundable.|
|Payments are in two (2) parts: (i) the practitioner’s price for your booked service (Service Charge), and (ii) our fee for your use of this App (Convenience Charge). |
The manner of determining fees due to us and to practitioners as described below, respectively, are at all times subject to change by us prior to your booking a service, with such updated fees being further reflected in the subsequent price lock-in agreement generated through your use of the App.
The practitioner service pricing may further be subject to an expiration date, which will be reflected in the price lock-in agreement.
BECAUSE YOU ARE LOCKING IN A PRIVATE PAY PRICE RATE FOR THE SERVICE, YOU REPRESENT, WARRANT AND COVENANT THAT YOU WILL NOT SUBMIT ANY BILLS OR CLAIMS FOR PAYMENT OR REIMBURSEMENT TO ANY PRIVATE OR GOVERNMENTAL PAYOR OR CARRIER FOR THE SERVICE RENDERED THROUGH THE USE OF OUR APP.
We make no assurance as to whether or not the agreed upon pricing for the service (including as combined with our own charge to you) is the best possible price or is competitive or fair at the time of the booking of or rendering of the service, and you are advised that you may possibly pay less (taking into account any co-payment, deductible and/or co-insurance obligation, as applicable) if you sought such service through your own insurance coverage or other payor program or plan (including governmental).
You are charged for the full balance of the Service Charge and Convenience Charge, respectively, at the moment you book your service (subject to the refund and cancellation policy then in effect and available here: [INSERT LINK]).
By booking a service, the practitioner agrees to provide the selected service for such total self pay payment price (the “Service Charge”), as payment in full. The Service Charge includes the total practitioner rate for the listed service and is inclusive of all reasonably anticipated costs incurred by the provider in rendering such service. It is also currently inclusive of one (1) copy of your test result/image. However, if you want more than one copy, you may be separately charged by the provider for such additional copies.
You further agree to pay us for our technological facilitation using the App (the “Convenience Charge”), which is determined as described on our Convenience Charge page accessible by clicking here _________________ which is deemed incorporated herein and at all times subject to change (including the manner in which it is calculated) for subsequent service bookings.
YOU ASSUME THE SOLE RISK THAT THE PRICING CHARGED HEREUNDER BY THE PROVIDER OR US IS NOT THE BEST THEN-CURRENT RATE FOR THE SERVICE.
|We use third-party payment processors. |
Third-Party Payment Processors. LabFinder uses third-party payment processors for electronic commerce. All transactions are in U.S. dollars. Our payment processors and the payment methods they accept may change without notice. Our payment processors accept payments through methods detailed on the applicable payment screen, which may include various credit card payment methods. By using such third-party payment processors, you agree to their terms and conditions of use. Such third parties may charge fees to process payments. LabFinder disclaims all liability with regards to any fees or problems you have with third-party payment processors including, without limitation, online merchant services.
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Effective Date: 08/05/2018
Last Updated Date: 08/05/2018