Lenox Hill Radiology | Empire

546 Eastern Parkway Brooklyn, New York, 11225NYUS

Andrea M.,Verified patient
Elizabeth N.,Verified patient
JEANINE B.,Verified patient

Great visit, very helpful and informative.

STEPHEN R.,Verified patient


RICARDO L.,Verified patient
LIAM M.,Verified patient

I waited unnecessarily for 1/2 hour because the receptionist didn't check to see what I was there for.

Instead of sending me to the Xray check in, she left me sitting in the MOM checkin FOR 1/2 hour.

Because thid office has a multiplicity of functions-patients should be asked "which dept/Dr. they are there for and then ROUTED to the appropriate side.
I was told to sign in and have a seat about little before 2pm.

Had I not walked up to the desk at 2:30pm. I would still be sitting there. She took the strip with my name on it & stuck it to the side of her cubicle.
Upon me asking why I had not been called- she looks at the referral paper I originally gave her & said I need to go to the other check in. She also yrued to pretend as if she could not pronounce my name as to the reason being for her having called my name.

I didn't make a fuss nor did I ask for explanations. She was humanly trying to figure out how to justify this. I kindly walked away and went to the other side which was empty.

VALERIE F.,Verified patient

Great Tech and fast service.

Dennis C.,Verified patient
Zoya R.,Verified patient

Reception staff was great. She was nice and courteous. Asked me my information and verified my appointment. The procedure itself was uncomfortable but I don't think that's the fault of the radiology center. That's just how it is I suppose. But overall, it was a good experience.

By Verified patient
Lenox Hill Radiology | Empire
At Lenox Hill Radiology your comfort and well being is their priority. They know your time is valuable and they treat it as such. Their staff is trained to explain procedures in the simplest of terms or in great detail depending on YOUR need. If you need extra time, extra time is available.

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