I waited unnecessarily for 1/2 hour because the receptionist didn't check to see what I was there for.
Instead of sending me to the Xray check in, she left me sitting in the MOM checkin FOR 1/2 hour.
Because thid office has a multiplicity of functions-patients should be asked "which dept/Dr. they are there for and then ROUTED to the appropriate side.
I was told to sign in and have a seat about little before 2pm.
Had I not walked up to the desk at 2:30pm. I would still be sitting there. She took the strip with my name on it & stuck it to the side of her cubicle.
Upon me asking why I had not been called- she looks at the referral paper I originally gave her & said I need to go to the other check in. She also yrued to pretend as if she could not pronounce my name as to the reason being for her having called my name.
I didn't make a fuss nor did I ask for explanations. She was humanly trying to figure out how to justify this. I kindly walked away and went to the other side which was empty.
As the largest imaging provider in the state and one of the largest in the country, Advanced Radiology offers a complete range of imaging services including Digital 3D Mammography, X-Ray, MRI/MRA,CT/CTA, PET/CT, Nuclear Medicine, Ultrasound, DXA for bone density measurement and more. You will find us in over 30 convenient outpatient locations in Anne Arundel, Baltimore, Carroll, Harford and Howard counties and in seven area hospitals.
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