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Lenox Hill Radiology | East 99th Street

215 East 95th Street New York, New York, 10128NYUS

5/5

Beautifully handled!

JAMES M.,Verified patient
5/5
DASOM L.,Verified patient
5/5
MARK D.,Verified patient
4/5

I waited unnecessarily for 1/2 hour because the receptionist didn't check to see what I was there for.

Instead of sending me to the Xray check in, she left me sitting in the MOM checkin FOR 1/2 hour.

Because thid office has a multiplicity of functions-patients should be asked "which dept/Dr. they are there for and then ROUTED to the appropriate side.
I was told to sign in and have a seat about little before 2pm.

Had I not walked up to the desk at 2:30pm. I would still be sitting there. She took the strip with my name on it & stuck it to the side of her cubicle.
Upon me asking why I had not been called- she looks at the referral paper I originally gave her & said I need to go to the other check in. She also yrued to pretend as if she could not pronounce my name as to the reason being for her having called my name.

I didn't make a fuss nor did I ask for explanations. She was humanly trying to figure out how to justify this. I kindly walked away and went to the other side which was empty.

VALERIE F.,Verified patient
5/5
Richard S.,Verified patient
4/5
JAMIE K.,Verified patient
5/5
John W.,Verified patient
5/5
5/5
5/5

This is a clean, professional establishment with some of the friendliest and most efficient staff. There is a parking lot for patients' convenience. The young lady at the front desk helped me with my authorization and prescription issues and got me in on a Friday afternoon. I was also kept informed about when I could expect to go back for my imaging.They performed my MRI and they were thorough in explaining the procedure highlighting the pros and cons and offering support to me throughout the entire process. It was a pleasure and I recommend this place to everyone.

By Verified patient
5/5
5/5
5/5

I had a 1pm appointment and was seen very promptly (in less than 15 minutes). Staff was very attentive and friendly. Technician was extremely nice and polite. They must have paid attention to all the negative reviews because this was the best appointment I have had in a long time when it comes to Doshi.

By Verified patient
5/5
5/5
5/5

I definitely recommend this place if you are near their area. People were courteous and they instantly helped me when I came in. I was a bit early for my appointment but I was accommodated and after a few minutes, they called me in to start with the procedure.

By Verified patient
Lenox Hill Radiology | East 99th Street
At Lenox Hill Radiology your comfort and well being is their priority. They know your time is valuable and they treat it as such. Their staff is trained to explain procedures in the simplest of terms or in great detail depending on YOUR need. If you need extra time, extra time is available.

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